Company Tour

Spoiling websites since 2010… that doesn’t sound overly long does it? Don’t worry, EvenDivide is just our company name. What really makes things tick around here is our dedicated owners and staff. Some bringing 10+ years of industry experience with them, each member of our staff is here for a purpose… making you feel 100% comfortable and happy at all times. We plan to accomplish this through our interactions, service reliability and general care for you and your company.

Customer service is where we shine. With an average support response time of 15 minutes, you can rest assured your website is proactively monitored and responded to whenever an issue may occur.

A legal division of Layer Cube Technologies Inc., EvenDivide is operated by a company with a proven track record and upstanding history. Layer Cube has been owned and operated by the original owners since its establishment in 2004. What does this mean for you? We’re not a fly-by-night operation. We aren’t going to take your yearly payment and be gone 3 months later. Instead, we’re going to service you to the best of our abilities, make good on our promises and hopefully build a personal relationship with you.

We have taken great care in choosing our providers, partners and technologies. By surrounding ourselves with only exceptional companies we’re allowed to focus on what we do best… Catering to you and your needs. It’s for this reason alone that we’re so eager to host your website. We want you to experience web hosting the way it should be. Problem free, educational and enjoyable.

 Complete Website Migration

The task of switching hosting providers is a pretty daunting one. We know by our own firsthand experiences. Allow us to take the work out of the process by moving your website files, scripts, databases and more for you. We literally do all the work so you can have the hassle free start you deserve with our company.
 

 Daily / Weekly / Monthly Backups

We can’t stress how important system backups are. While you should never solely rely on anyone but yourself to backup your important files, we still feel it’s imperative to offer you the piece of mind that your files are stored offsite (securely) each and every day. The backup system has been designed to create daily, weekly and monthly images of our server data which can be retrieved in the event of an emergency.
 

 Easy to use Control Panel

The cPanel control panel gives you all the tools you need to properly manage every aspect of your web hosting account with our company. The getting started wizard is a fantastic way for new users to familiarize themselves with the system and video tutorials are also available if needed. The 170+ one-click script library and sitebuilder website creator are also available from within cPanel. While we recommend using the default cPanel theme that comes with your account, rvkins and the new Blueroy theme are available.
 

 15 Minute Average Response Time

Forget the days of waiting hours upon hours for a simple reply let alone how long it takes for a full resolution to your issue. Our 15 minute average response time means a staff member will always be ready to assist you with whatever issue you might be having. Every question and inquiry submitted to our company is met with a non pasted reply that personally written just for you. Our staff takes great pride in going above and beyond what most hosting providers support. Having an HTML issue? We’ll do our best to give you hand or point you in the right direction!
 

 24/7/365 Support & Cumminication

Alright, you get it, we have support at all hours of the day. However, what you may not be used to is a hosting company as proactive as we are. All server maintenance windows, scheduled / unscheduled events and more will always be dealt with head on. Direct contact with you will be opened and you will always be in the know of what is going on here at EvenDivide and with your hosting account.
 

 Guarantees to Protect You

We understand that spending your hard earned website dollar is not an easy decision. Our guarantees take all the risk out of your purchase and provide you with the piece of mind that we’re going to make good on our promises. If not, request a full refund with absolutely no questions asked or hoops for you to jump through.
 

 RAID Protected Servers + Tier 1 Bandwidth

We bring you the absolute best in data redundancy by taking advantage of a RAID-10 hard drive configuration in every server we have. Falling victim to a crashed hard drive is a thing of the past. Combine the hard drive redundancy with tier 1 bandwidth providers and you’re talking about one smooth (and fast) web hosting experience for you and your website visitors. Clustered DNS across multiple locations in North America is just the icing on the cake!
 

 No Setup Fees, No Hidden Fees & No Contract

The prices you see posted on our webiste are the only fees you will be charged. We have high standards and a strict ethical way of running our company which means we’ll never attempt to bill you for hidden charges and you are never tied into a contract! Did we mention that setup is free?
 

 Server Level Spam & Virus Filter

The amount of time wasted dealing with spam and virus related emails can be enough to drive any business owner mad. With the age of the smartphone, spam messages are becoming an even larger burden due to their bandwidth usage when browsing on 3G/4G networks. Let our server software do your spam / virus filtering automatically. You only get the messages you want in your inbox… we’ll stomp, burn and bury the rest for you!
 

 Web Hosting Made Easy

Did we mention that we make everything easy? Regardless of your industry knowledge or past experience, we’re going to make this a fun and enjoyable process. Feeling stuck or confused about something hosting related in general? Just ask a staff member for assistance!

What exactly is a support promise? It’s our word / promise / guarantee that we are going to do everything in our power to help assist you, each and every day. We will never lie to you or delay communications with excuses and nonsense… it’s all about being honest and 100% transparent at all times.

From the moment a support request or server issue is raised we are working furiously to:

1. Communicate the problem with you. Make you aware.
2. Resolve the problem while keeping constant communication.
3. Learn from the problem if it’s our fault. We’re honest when it is.
4. Followup with you making sure you’re 100% happy.

We take the utmost pride in backing up (through our actions) the level of service we advertise. Our company reputation means everything to us and in an industry already oversaturated with hosting companies, our support methods are what really make us stand apart. We promise we won’t let you down.

The following information is pretty much a copy paste of the key notes from our providers website. WiredTree is a rock solid company that gives us the capability to focus all of our attention on you, our customer. We spent months researching and choosing the right provider for the type of service we wanted to offer. WiredTree helps us achieve our goals of worrying less about network issues and hardware problems and focusing more on servicing our clients in the way we’ve outlined throughout this entire website.

Design & Architecture

The WiredTree network consists of two separate networks: a public Internet network and a private internal network. This “network within a network” design is comprised of two logically separate and redundant network architectures. Every rack is a private rack at WiredTree.

 
The public Internet network connects client servers to the Internet at 10 / 100 / 1000Mbps port speeds. Each client is isolated to their own private VLAN to maximize security. This network is continuously monitored for performance and reliability.

The private internal network is not reachable from the public Internet. It also separates client servers into their own private VLAN security purposes. The private network also connects all servers to internal services offered by WiredTree: off-server backup, Network Attached Storage, update servers, local DNS resolvers, service monitoring, IPMI metrics, and software/OS performance metrics.
 

Bandwidth Providers

We took great care in researching and selecting only the highest quality Tier 1 bandwidth providers for our network to ensure we provide low latency and high availability to all locations both domestically and abroad.

Level(3) was recently named as the #1 IP transit provider in the world by Renesys Corp, an independent research firm. Level(3) operates one of the world’s largest, newest and most advanced Tier 1 telecommunications networks. The network spans 23,000 intercity route miles and serves the worlds 10 largest phone companies, 10 largest Internet service providers, and 6 largest cable providers. Level(3) is currently ranked #1 AS in the world by CAIDA.

 
Global Crossing operates one of the world’s largest Tier 1 IP networks. With over 100,000 route miles of optical cable around the world, no other infrastructure even comes close. Global Crossing operates peering points in hundreds of cities across the world and has sustained network availability levels of 99.999 percent — the industry’s highest standard.

Global Crossing was recently ranked as the #3 backbone provider in the world by Renesys Corp, an independent research firm. Global Crossing’s IP network is second highest ranked network in CAIDA’s ranking of Autonomous Systems in the entire world.

 
NTT Communications operates a high quality Tier 1 IP backbone with direct connection to major ISPs in Asia, the U.S., Europe and Oceania. The network currently boasts the industry’s largest dedicated Internet bandwidth of over 300Gbps between Japan and U.S and 258Gbps to the Asia-Pacific region to provide end users with fast Internet connections globally. The network currently operates with over 4.3Tbps total backbone capacity, and over 705Gbps peering capacity.

NTT was recently rated #5 backbone provider in the world by Renesys Corp, an independent research firm.

 
Savvis operates a global Tier 1 network that spans 105 cities in 47 countries, encompassing the U.S., Canada, Latin America, Europe, The Middle East, Asia and the Pacific Rim.

Savvis network reliability was declared ‘Perfect’ in Network World magazine’s study of ISP backbone performance achieving a 100-percent uptime rating and theoretical minimum rates for a beam of light traveling cross-country. Known as the ‘The Network that Powers Wall Street’ Savvis provides network services to over 4,500 financial institutions including 75 of the top 100 banks in the world and 45 of the top 50 brokerage firms in the United States. Savvis was recently ranked the #4 backbone provider in the world by Renesys Corp, an independent research firm.

Network Hardware

Our robust and scalable network utilizes only routing and switching products from industry-leaders Cisco Systems and Juniper Networks. We use Juniper M-series routers in our border routing layer and Juniper EX4200 and Cisco 3750 series switch stacks in our core switching and aggregation layer. This setup is fully meshed with redundant internal and external fiber connections for maximum reliability. At the client access level we use Cisco access switches for both our public and private networks. These switches are connected in a bonded, redundant fashion to our core layer to not only enhance reliability but to reduce the risk of congestion and provide maximum throughput.
 

Location

Our network in downtown Chicago is the ideal location to provide low latency connectivity to all locations around the globe. Chicago is one of the most well connected cities in the world. It serves as one of North America’s largest Internet hubs and is home to every major network provider. Most of the fiber optics that connect the East and West coasts of the United States run through Chicago and this yields low latency to both coasts as well as to Europe and the Asia-Pacific region. Network reliability is also greatly increased as the central hub location allows for many routes between our network and final destination points.The following information is pretty much a copy paste of the key notes from our providers website. WiredTree is a rock solid company that gives us the capability to focus the majority of our attention on you, our customer. We spent months researching and choosing the right provider for the type of service we wanted to offer.

The following information is pretty much a copy paste of the key notes from our providers website. WiredTree is a rock solid company that gives us the capability to focus all of our attention on you, our customer. We spent months researching and choosing the right provider for the type of service we wanted to offer. WiredTree helps us achieve our goals of worrying less about network issues and hardware problems and focusing more on servicing our clients in the way we’ve outlined.

Facilities & Location

All of WiredTree’s servers are housed in private datacenter space operated by WiredTree in the newly renovated 427 LaSalle data center facility located adjacent to the Chicago Board of Trade in downtown Chicago. The building is one of Chicago’s preeminent carrier hotels and was designed to meet the security, interconnection and power requirements of the world’s leading financial institutions. 427 S. LaSalle has been at the heart of Chicago’s communications thoroughfare since 1919 when it was built by Western Union and significantly renovated in 1999 and 2007. As one of Chicago’s most connected colocation sites, many carriers and service providers also offer easy access to network with other POPs at 111 N. Canal, 600 S. Federal and 350 E. Cermak.

Chicago is one of the most connected cities in the world, and it’s central location makes it the optimum location for serving Internet content. Chicago serves as one of North America’s largest Internet hubs and is home to every major network provider. Most of the fiber optics that connect the East and West coasts of the United States run through Chicago and this yields low latency to both coasts as well as to Europe and the Asia-Pacific region.

Chicago was recently rated the greenest city in the US for datacenter locations. A recent study showed Chicago was much more energy efficient and produced only a small fraction of carbon emissions than other datacenter locations. Chicago was also recently ranked one of the safest cities in the United States with a very low risk for natural disasters ahead of other cities in Texas, California, Florida and the East Coast – all of which have a much greater risk for hurricanes, tornadoes, earthquakes and floods than Chicago.

Datacenter Statistics

• 162,000 Square Feet
• SAS 70 Type II Certified Datacenter
• Two 6 MegaWatt, 3 phase power feeds from multiple power sub-stations
• 2N and N+1 UPS Battery Power
• 2N Diesel Generator Backup Powerr with 10,000 gallon Diesel supply tank
• 1800 Ton N+1 Chilling Plant
• VESDA Dual-interlock, dry-pipe pre-action fire suppression system
• Automatic logic monitoring of all critical equipment
• 24×7 Security Staffing and CCTV Surveillance
• Biometric Scanners for Datacenter Access
• Mantraps and Optical Turnstiles at entrance