Regardless of how many promises or guarantees we have in place, downtime is something that is going to happen from time to time. For us to say otherwise would be unrealistic and unfair to you. Instead, we’ve accepted the fact that things can go wrong and we’ve done our best to plan for each of these situations the best we can.
With that said, adding any form of redundancy or reliability to our service is something I take great personal pride in. In the event downtime does occur with our hosting services, the new clustered DNS setup will allow for email to be queued until services come back online! The clustered DNS setup will also improve initial response times when people visit your domain name.
The 2 DNS servers are being hosted in Scranton, PA (Go Michael Scott!) and Dallas, TX. As things grow over the next year we have plans to add 2 more DNS servers in Seattle and the UK.
That’s all for now. Have yourself a great day!